7 Apr, 2018

Internet Communities Popularity on Google Trends

By |2018-04-07T12:13:05-04:00April 7th, 2018|Off Topic|1 Comment

The number on the Y axis is out of 100 and is pulled from Google Trends. Maybe it’s comprised of searches and a combination of factors.

    • Should Google+ be happy with their progress? I created a Google+ page and it was empty. More pointless because no one was using it. You can’t be good at everything I guess.

    • The decline of SnapChat is evident. It was a combination of changing their UI and it not being as entertaining anymore. I’ll use it from time to time, but it’s not a key App for me. I wouldn’t be able to pinpoint exactly why, but I don’t like using it.
    • MySpace falling out of existence shows how fickle these can be.
    • Reddit is popular and will continue to be. It’s where I pulled this chart from. The simplicity, along with a filter of actual users, is tremendous. The content is always top rate.
    • Twitter has me nervous. I like using it. I don’t tweet though because no one sees it. You need a core following for some reason to make it worthwhile to use. Brilliant people make brilliant tweets. Average people make average tweets.
    • Facebook on the decline. It’s actually happening. Taking advantage of the private info was too tempting and now their image is damaged. Oddly, Facebook owns Instagram and that is as popular as ever. It’s success? Simplicity. The average user can post wherever the hell they are and feel good about themselves. We’ve all done it before.

  • I get Twitch. Watching any event live is better than recorded. No way around it and people are using this platform to show events that would not otherwise get recorded. I googled “who owns Twitch” and the answer is Amazon. Very smart move on their part. They are taking over the world along with Elon Musk. Get ready to bow to Bezos and Musk.
  • I have never once visited Tumblr. I have no urge to look it up but I believe it is a place to make a blog.

These tools are the life blood of our society. Make no mistake. I like looking at what makes them successful. Bigger companies are taking over the world. Whoever has the money makes the decisions.

6 Apr, 2018

Masters Day 1

By |2018-04-06T01:49:51-04:00April 6th, 2018|Off Topic|1 Comment

I know of at least 3 people who will find this worth reading and that’s enough for me.

Day 1 of the runyourpool contest has these 3 people ahead of me in the standings. Bud sits at 1 stroke ahead in 15th place with the strong trio of McIlroy, Hoffman, and ZJ. Adam Scott is not going to help the squad and Casey has plenty of time. Cantlay on the bench could be the saving grace.

Jeff got a huge break with Finau. I honestly thought he was a WD. If you watched what happened, you’d have to think the same thing.

Still, with Sergio eliminated from his team, he’s going to have to rely heavily on Finau and Poulter. -7 is currently in 5th place. We both own Louis and Cameron Smith which obviously will not help me gain ground.

Sam has managed a 2nd place start with a -10. I watched him pick his team last night with about as little research as possible. He went to the odds which is a great place to start. With his limited knowledge, he was banking on Kaymer and Schwartzel (who played great), and I said you may want to check their current seasons. He moved to DeChambeau, Hadwin, and Phil which went well with his core of McIllroy, Kuchar (great pick, his consistency is unmatched with still positive upside ((he will win at some point)), and Steele who is +4 but on the bench.

The guy in 1st place is benefiting from Fred Couples which will not last. My position is 10 back with Louie, Stenson, Casey, Bubba, Cameron Smith, and DeChambeau. The team is different than most and hopefully day 2 will be a position day.

People I know reading this should have done this pool. It’s fun and lasts all 5 majors.


Where to begin. I have about 10 lineups in DK that cost about $150 worth of action. Lineups are all over so I have to wait until more holes get played to comment. I’m currently winning $12 dollars.

I have a $10 bet on Louis at 66-1 to start the tourney. I have another $15 bet on Louis at 40-1. I’m also backing Day at 20-1 for $10 and $5 at 100-1. I have $10 on Stenson at 33-1. $5 on Frittelli @ 250 to 1 which is burnt. This is $55 dollars spent that has good return if it can start shaping up differently.


Spieth was amazing. His iron game was so good that he didn’t even need to use his awesome putting game.

These shots are sticking. To say that his current odds at 2-1 is ridiculous would be an understatement. 25% of this tournament is over. His lead is 2 strokes. This may be incorrect but if you watched that video, it couldn’t get much easier for him. Can you keep that up for 54 holes? No way.

This leaves for opportunity in players only a few strokes back to win some money. My take:

      • Finau – Regression
      • Kuchar – Can hang. Win? I don’t know.
      • Stenson – I expect big things. His game is clicking and he won the British last year. He has the ability which is great at 16-1.
      • Hoffman – led after round 1 last year after shooting 65. That’s…good. At 40-1, he’s not expected to hang but I feel like his chances are better than that. How can you not like the guy after this exchange.

    • Hadwin – I like his game and spot. Probably not ready for a win. The books have him at 50-1 which is a long shot at this point.
    • Reed – Tough. Not sure where he struggles with his complete game because I don’t watch enough. At 25-1, it seems to me that he has upward momentum.
    • Li Haotong – Don’t think so.
    • Rory – Pick a better spot for a guy who has “the best player in the world” potential. He won the Fed Ex Cup last year and is coming off a victory 2 or 3 weeks ago. Rory is a bomber off the tee and has game that exceeds standards. HOWEVA, at 5.5-1, I’m not sure he’s worth backing because if you wait a round, it’s only going to get to 3 to 1 even if he dominates.
    • Cabrerea Bello – Not sold. 40-1 and I wouldn’t touch it.
    • Weisberger – Good luck staying above 11th. 100-1.
    • ZJ – Not long off the tee but experienced. I don’t see a win but solid finish. 50-1
    • Leishman – Sort of like the game. Not certain. 40-1.
    • Rickie – Game potential is there. At 20-1 it seems like he’d be worth chasing. His win is going to come sooner rather than later.
    • Phil – I’m not getting the vibe that he can compete. 4 bogeys and 6 birdies is not the type of round that instills hope. I like the 4 birdies, 0 bogey round if I’m looking at a guy who can win. 14-1 seems to pray on the public.
    • Vijay – Dropping. 300-1
    • Kodaira – Never heard of him.300-1
    • Cameron Smith – One of my horses. Young player from Australia who is an excellent putter. 150-1.
    • Xander – Stretching it at 80-1 even though I know he’s capable of winning.
    • Louis – 6 birdies which is usually fantastic except he coupled it with 5 bogeys. With a guy who I want to WIN the tournament, I like the volatility. 50-1. As always, i’m on board and will feel horrible if I don’t get it when it hits. Did you see this putt!?!?

He got to see how Spieth played the course and he’s ready to pounce.

That is the top 21 on the leader board. I’m sure you didn’t read it. I didn’t even touch on DJ, Day, JT….TIGER. This tournament is far from over. Can’t wait for Day 2.

4 Apr, 2018

My Masters Picks

By |2018-04-04T16:25:15-04:00April 4th, 2018|Off Topic|3 Comments

I know people will read this who are also in the golf pool, *that I won last year*, but I don’t care. I’m here to either look like an idiot or a genius.

First off, I’ll start with actual information and not my opinion. Guys who are losing steam are Tiger, Jon Rahm, and Rickie Fowler. Reasons include too much hype, bad temper, and off his game respectively. I buy into most of these narratives to be honest. I wouldn’t blame anyone for picking any of these guys because they are incredibly talented and are are receiving odd analysis.

Golfers who are gaining steam are Justin Rose, Paul Casey, and Bubba Watson. People look at course history and current form and these guys are off the charts. These are going to be the highest owned guys and golfers who will not make you killer money in GPP’s.

3 golfers who are not going to be as owned as high as they should be are Jason Day, Dustin Johnson, and Justin Thomas. If you ask me who is going to win, I’d pick one of these 3 guys.

3 guys who I won’t be owning much of are Jordan Speith, Rory McIlroy, Phil Mickelson, and Sergio Garcia. Can these guys win the tournament? Yes. Do I think they will. No. I think Spieth is a head case after blowing up on the 12th in 2016. Rory won 2 weeks ago, but got beat by Peter Uilhein and Brian Harman in match play. If Phil hadn’t won for the 1st time in 5 years, no one would be saying shit. Sergio had a kid a few months ago and I am not a fan of the Spaniard and neither are the books. Out of these guys, I’d say Rory will do the best.

Who I Like

These are golfers who I will be putting money on and will be putting into various GPP lineups. Essentially these are guys who I don’t think will be high owned and have a shot to compete.

Louis Oosthuizen – 66-1. He has only played 5 tournaments in 2018 with 2 MC’s and performances of none better than 16th. It’s hard to make any case to select him. I put 10 bucks on him at 66-1.

Henrik Stenson – 40-1. Odds are way off on him. He’s 40-1 and got 4th and 6th in his last 2 tournaments. He stripes the ball a mile with his 3 wood.

Brian Harman – 100-1.  Son of Tiger’s old coach Butch Harmon. He’s not a long hitter but has some solid results. He went 4th, 3rd, and 4th in a stretch in January. He found another 5th in March and, despite a poor showing in which he still made the cut at Arnold Palmer, he’s a sneaky, consistent play.

Bryson DeChambeau – 80-1. I don’t like Bryson. Flat out I think he’s a weirdo. At 80-1 though, it may make sense to take notice. He was 2nd in the Arnold Palmer, and was 5th a few weeks before that at the Phoenix Open. Do I think he’ll win? Probably not. He’s worth keeping an eye on.

You can literally make a case for any single golfer in the field. Masters talk is information overload. I do like to spread my lineups, but the goal is to make the cut (which is easier at Augusta) and not pick a shithead who explodes because it’s his first time playing the Masters and he forgets how to play because of nerves or anxiety. For instance, I don’t see a guy like Matt Kuchar imploding whereas Tommy Fleetwood or Alex Noren might self destruct.

1 Apr, 2018

Wheel of Fortune Missed Prize

By |2018-04-01T09:01:58-04:00April 1st, 2018|Off Topic|1 Comment

Doesn’t Pat Sajack looked pissed here? I’m sure it’s part of the act.

Wheel of Fortune has been running since 1983. Pat Sajack is 71 years old. None of this is relevant to this absurd idea you are about to read.

I was watching when I was on the treadmill a few days back and it was the final round where they give you RL Stine and you pick some more letters. The lady couldn’t get the puzzle and Sajak shows her the prize she missed $25,000. I thought to myself, “who cares what prize she missed?” I think the prize may be eliminated as each day of the week goes on, but it would make for a way better show if they created a prize that you missed in a humorous fashion.

Tell me this isn’t funnier?

How do you keep a show that has been running for 34 years fresh? You do this.

1 Apr, 2018

Projects Roll On

By |2018-04-01T08:42:33-04:00April 1st, 2018|Off Topic|4 Comments

A non-drinking weekend have allowed me to spend extra time thinking, instead of drinking. I was able to:

  • Devise a kick ass bowling payoff and playoff structure (a sponsorship perhaps) that will admittedly be lost on the people of the league. It’s difficult to care the most and impress the least.
  • I ran for 64 minutes straight which is nearing me closer to Broad St shape. Going from 40 minute to 60 minute shape is not ideal in a single run, but what the hell. I survived it and no injuries are apparent.

  • I came up with a new structure to the website moving forward. I’m going to inquire to see if my guy in Romania can build a new, professional looking, site and then bring in some more people to create posts and info. Is it one of those projects that will never get off the ground? Or one that starts to fly and inevitably flies into a mountain? Most likely. Either way, I’m looking forward to a change.
  • My betting has hit a wall of ill timed bets. The Action Network makes “suggestions”, but these are not necessarily recommended plays. What gets even worse is that sometimes they’ll have 3 people pick a game and they side differently. I’m not getting discouraged though because I don’t feel like I’m playing above my head or losing money that I can’t afford to lose. Gambling doesn’t work like investing. You don’t look for a 3% return a year. You may lose 10x until an investment returns 50x like DraftKings. Or you can lose 10 in a row before you win 20 in a row. I’m stating a case here lost in a whirlwind of misconception, but if your life can afford it, why not.

30 Mar, 2018

Putting It Out There

By |2018-03-30T02:14:21-04:00March 30th, 2018|Off Topic|1 Comment

It’s 1:59 am and I decided to write a post just because. First a little about tonight to set the stage for the post.

I needed a strike in the 10th to seal a sweep and I left a pin. That pin was the 10 pin. I whiffed it left. I was 1 for 4 on the night and need a new strategy. The team finished 3-1 which was fine, but not that it all could be. It was a 580 series.

I went 1-2 on picks today losing the PSU-Utah under, the D-Backs – Rockies under, and winning the Spurs -1. It was a – $35 dollar and life moves on until tomorrow.

What I wanted to address was the blogs coming together after the aftermath of what I went through. I still don’t know where the information for these sites lie. Some on StableHost and some on Hostmonster. My guy, from Romania, has me confused. I have a hard time believing he’d do any act with malcontent, so I do trust him. I just don’t understand what happened.

With Sam being put on his own again, and his lack of posts, it would make sense to create a new URL to combine our thoughts. Our readers will continue to decrease as we age. We have to combine readers and then search for new readers among the group we establish. It only makes sense.

I can contribute with bets from the networks I belong in which should be valuable considering I pay for it. Sam can up his post with what middle 20’s people can relate to. There is a lot we could cover that as individuals, we don’t. We have to up our game. The effort will be put into the new URL with hopes of growing it.

I have a tremendous post on Silicon Valley and Rick and Morty coming up. Hopefully it can make it’s debut on the new site.

28 Mar, 2018

Philadelphia – The Place To Be

By |2018-03-28T18:31:25-04:00March 28th, 2018|Off Topic|0 Comments

I’m seeing a lot of Philly gear on fans who I have to question if they are new fans or actual fans. Eagles hats. Sixers shirts. Phillies jerseys. Flyer whatever hockey fans wear.

There’s nothing wrong with wearing the apparel of your city. It’s a bit bandwagon to start wearing it now that the Birds won the Superbowl and the Sixers are crushing lower class teams on a run to the playoffs. Here are a few simple questions that you have to be able to answer if you want to wear a Philadelphia sports team’s gear.

  • How many games are in a season?
    • If the answer isn’t 16, 82, or 162, you shouldn’t be wearing sports attire of that sport. I honestly don’t know hockey, I’d guess 80 without looking it up).
  • Can you name the best player on the team?
    • If you can’t name Carson, Jojo, Ben, or guess Mike Schmidt or Chase Utley – no dice.
  • Do you know where the stadium is?
    • Acceptable answer is South Philly, near the Xfinity center, right off the subway on Broad.

That’s it. If you know that much, support the team as much as you want. If you don’t, you’re a fair weather fan who shouldn’t participate. I’m not saying you can’t go to a game, I’m saying you’re a huge phony who should re-evaluate their life because if you can convince yourself that you are a Philly fan, I’m sure you have WAY bigger life issues that go deeper than that as a human being.

I’ll be the first to say that I haven’t supported these teams to the degree I know others have. The difference is that I don’t fake it. If you asked me if I was an Eagles fan or a football fan this season, I’d 100% say football. I cared more about my DK lineups and fantasy than the Eagles. I didn’t think the Eagles had a chance with Foles as the QB. This didn’t mean I root against the Birds, it means that I don’t cry myself to sleep if they lose. I can still enjoy rooting and supporting them when the time is right. I’m a fan. I know the game. I know when to cheer. I can make educated opinions on what I’m viewing. I’m a sports fan.

People in the city now are riding the wave of success which has been long overdue. Philadelphia has always been a class city that didn’t get the respect it deserved because the sports teams didn’t get it done. We are seeing an age where Philly is delivering and it’s awesome. The die hard’s will always be around. The next level of fans are the people we need to worry about to maintain the authenticity that Philly is.

27 Mar, 2018

Support Support

By |2018-03-27T21:27:13-04:00March 27th, 2018|Off Topic|1 Comment

Comcast Customer Service

Press 1 For Sales, Press 2 For Support
*Presses 1*
How can I help you?
*Presses 2*
Automated response – Your wait time is 26 minutes.

What gives?

The answer is obvious, sales makes a company money and support costs it. My take on this is that businesses don’t handle this concept appropriately. Sales are the brain, but support is a company’s backbone. I honestly don’t find Comcast support that bad. Sorry Evan.

The Case For Caring More About Sales

  • Makes a company profitable.
  • If you don’t answer a consumer ASAP, you may lose the sale. Live chat when web shopping has become the norm.
  • Sales are the most important part of every business.

The Case For Disregarding Support

  • They are already a customer
  • Support agents have no incentive to do their job well. Not compensation based so who really gives a shit about job performance as long as you do your job well enough to get your salary.
  • If the consumer can’t figure it out themselves, that’s what Google is for. Support rarely gets penalized for not solving the problem, it’ll be on the customer for having some problem on their end.

Real World Example

Sage Software is who we use for our business accounting and is a major culprit of this take. If I want to buy an upgrade, no wait. When I need support, 45 minute wait. I’ll will add that they’ve added a call back feature which is better than sitting on hold, but still annoying because if you miss the call back, you’re back in the cycle. The worst support is when dealing with the credit card / fraud department where support excels at keeping you on hold while they “check” on the situation.

Why do companies put their best people in sales and the worst in support? Frustrated customers don’t lead to a profitable business. Usually upset customers write scathing reviews and bad mouth the product. What’s the point of having shitty support?  We recently had an annual support charge for enough money to make me say, “this is ridiculous. We give you 30x that in credit card processing fees and you treat us like a sack of potatoes.” They didn’t budge. They are a soulless company.

My IT Experience

I worked with StableHost in order to get our sites pointed to different servers and exclusive from one another. I had tickets that would have 20 back and forth’s on them. IT doesn’t want to solve the problem. They want to tell you how to solve the problem. What they don’t understand is that if I knew how to solve the problem myself, I’d do it. They have all my credentials. I tell them what I want to do. They refuse to use the credentials and solve the problem repeatedly coming back to me with what “I have to do”. Extremely frustrating to say the least and I’ll be honest, I still don’t understand where this data is on which server.

I could tell that they didn’t want to do their job well. They have no incentive to do so. What’s the point? I know with our business, we treat our customers like gold. It’s the smallest type of company possible, but we answer every phone call. We call you back. We answer your emails. We solve problems. It’s not that hard. Support needs to be supported by better pay or else it will continue to get a negative reviews and be looked at as unimportant. I would make the case it is more important than sales. Websites can sell products in today’s age. They can’t fix specific issues like my fucking Outlook moving recently sent emails to my draft folder or why it searches through my earliest emails first. Infuriating.

26 Mar, 2018

Getting Torched by the (Blue) Devil

By |2018-03-26T15:59:52-04:00March 26th, 2018|Off Topic|0 Comments

Starting on March 15th, I lost a $59 dollar wager on Wright St vs Tennessee. Since then I’ve been 24-14-1 for a total win of $325. I’ll also say I’m 11 of the last 14 after joining the Action Network. How can someone who is 24-14-1 only be up $325 you may ask?

  • One of those losses was a $300 play at Duke on Saturday night.
  • My online blackjack lesson isn’t quite learned after sputtering $264 in a 3 minute window with a rebet x2 that lost 6 in a row.
  • I took Bubba Watson at 12-1 for 10 dollars to add to the roll which did hit. Unfortunately, I hedged on JT for $75, so I didn’t nail that.
  • Duke losing yesterday also cost me a shot at $800 in our 9 man pool.

Bovada gave me a free $200 deposit bonus so I’m still running around even after all this. At this point I’ve paid for my entertainment but if you had to ask if my $400+ is going to be in my account by the end, good fucking luck.

This is how I felt after Duke lost yesterday.


Blogs are a few days from being fully recovered. I’ll help Sam get back to a better theme and then we’ll be back to normal posting. I’m sorry that I got hacked and the entire network was taken down, it shows the vulnerabilities of owning a site with little understanding of security. I am learning more about servers though.

19 Mar, 2018

The Hack Is Resolved

By |2018-03-19T13:23:17-04:00March 19th, 2018|Off Topic|1 Comment

I spent $99 dollars to a random human being in Transylvania to get my site back online and free of MalWare. To expand, and I can’t say with full certainty, the site was infected with a virus on the same day I opened up a CoinBase account. If you don’t think that treading into Crypto currency can be dangerous, get your head checked. Essentially a Trojan horse was uploaded into my WordPress files. This caused Google to return back to anyone who tried to go to the site that it was dangerous. I’m actually waiting for a response on how it happened and I’ll return the details.

Bansheemann7 is currently offline as my account is the primary and his is an add-on. I’m told having 2 sites under one main domain is not safe and we’ll be changing it in the future. This has been a headache. Targeting this website is pretty useless. At first I thought I was providing too much racy material and I was being flagged (this is actually what the guy at Sitelock told me which was a complete lie). I removed a few posts that I thought may have gotten me in trouble but it was bullshit. Now that the trojan is all cleaned up, life can move forward. Sam and I have yet to iron any true idea of how we are moving forward so you’ll have to stay tuned. Everything would have to be more expensive and I’m not sure where we lie exactly.

Below is a humorous transcript with a company I was looking to do the website work before I found a guy who would do it for $99. Think about that carefully though if you read through it.


On Wed, 14 Mar at 1:36 PM , Tom Stortz <tom@stortz.com> wrote:
We’ll go ahead with the cleanup of 2 sites, rnningfool.com & bansheemann7.com. There is a 3rd site on there (southbowlleagues.com) that I don’t care if it survives. It’s not urgent so you can bill the card for $160 (I don’t think there is anything wrong with Bansheemann7 so if you want to charge $260, I’m not for that). I don’t know if I ever intend on writing on these websites again and think I’m going to start a brand new domain and move the Wordfence API over. How do you prefer I send the access for the control panel?

Tom Stortz

Sent: Wednesday, March 14, 2018 7:00 PM
To: tom@stortz.com
Subject: Re: [#65171] Site Cleaning Request

Hi Tom,
I am performing an initial review of your case, and I verified that I’m able to log in with the usernames/passwords you provided. I did find that there are 3 additional installations of WordPress in the hosting account. In a hosting account like yours, one hacked site can be used to infect any others, so it’s our policy to clean every site in the account. Otherwise the hackers can just undo our work after we’re finished.

You have a few options to continue with the site cleaning:
– Add the other 3 sites to your order. We have volume pricing for this service that is dependent on the number of sites. The discounted price in your case would be $75 for each additional site, which includes a one-year Wordfence Premium key for each one.
– If you don’t use them, delete them from the server.
– If you do use them but don’t want them to be cleaned at this point, you can move them or your primary site to another hosting account, such that the primary site is the only one there to be cleaned.
– You could cancel the order entirely.

Thanks and have a great day!



On Wed, Mar 14, 2018 at 7:11 PM, Tom Stortz <tom@stortz.com> wrote:
How about this question, are the other ones currently infected? I’ll move them to another domain if they are not.

On Mar 14, 2018 9:00 PM, wrote:
To give an idea of what’s going on here. It’s a personal site that I have years of data on which is the only reason I want to clean it. I plan on buying a new domain name and moving all the info on this current site over to the new domain name. Spending hundreds of dollars to make it happen doesn’t make sense. I’ll just get a back up of the current info and then I’ll see what happens moving forward. I have to imagine you can see if the other domain names are infected the same way a random representative from Sitelock told me mine was. He wanted to sell me on a package for 140 / month if you want to know how I even got started on this path. I’m just a dude with a personal website. If you can’t do the work for the $180 I paid already, just refund me and I’ll figure it out because the whole thing seems outrageous to me to begin with. I’d create a backup and then manually delete the files the same way WordFence tells me. Rather than try to money gouge me for 2 sites that aren’t even affected, how about you just clean the site and tell me what to do. If you can’t do it, let’s move on.
On Thu, Mar 15, 2018 at 8:50 AM, Tom Stortz <tom@stortz.com> wrote:
A final thought on this matter, if it’s your “policy” to do the other sites, then please refund me the $80 and I’ll figure it out myself. I’d like to get this moving.

On Thu, 15 Mar at 5:12 PM , Tom Stortz <tom@stortz.com> wrote:
Is Wordfence a professional company or what? When I was a customer you were going to make money off of I got a reply in 5 minutes. Now that it’s not going to work like that, i’m down on the list. If you don’t want to do the work, refund the money. If you want to do the one site, do the one site. If not, refund the $80. Let’s make a decision.

On Mar 15, 2018 9:00 PM, wrote:
Hi Tom,

Chloe had presented you with several options. She explained that we can’t exclude other sites from the cleanup. The reason is simple. One malicious script can infect all 4 sites. We see this all the time. Now, if we want to exclude sites, there are ways. You could move the site you want us to clean to another server to that it is the only site in that account. In that case we can clean one site.

You asked if the other sites were infected. We don’t know. That is exactly why we need to scrutinize them in the same way as the one site that we know is infected. We do back our work with a 90 day guarantee. We can’t do that with other potentially infected sites left behind.

So again, we have a few options:
– Move the site you would like us to clean to another server
– Delete the other sites
– Add them to the order for a fee
– cancel the order and get the refund.

Please let us know what you would like to do.



On Thu, 15 Mar at 9:05 PM , Tom Stortz <tom@stortz.com> wrote:
Please refund the $80.

Tom Stortz

On Thu, 15 Mar at 9:10 PM , Tom Stortz <tom@stortz.com> wrote:
Prorate the api too. I don’t need that either. Whatever you think is fair for my use.

Tom Stortz

Nice negotiating though. Really proving your worth.

Tom Stortz

The final thought I have is that I bet you guys can fix it in 5 minutes. You see it all the time and the other sites have no infection warning. I’m going to dispute the charges with no service rendered (aside from one scan) and we can see what happens. It was never about the money to me. I just wanted it handled by professionals. Perhaps I’m wrong here, but I promise you we’ll be getting a few opinions. Thanks for the effort and I apologize for the time spent.

Tom Stortz


Sent: Friday, March 16, 2018 1:10 AM
To: tom@stortz.com
Subject: Re: [#65171] Site Cleaning Request

Hi Tom,

It takes our site cleaners 2-6 hours to clean an infected site depending on the infection as they manually go through by hand to inspect, remove, and ensure everything is free of malware. I’ll be happy to help. We have canceled your order and issued you a full refund to your credit card. I have also went ahead and deleted your key and provided you with a full refund. You should soon receive a separate email with a confirmation of the transaction.

Thanks and have a great day!



Top Posts